Top Tips for Buying Safely

This policy is not suitable for everyone, for example those who have sufficient savings to tide them over during short periods of unemployment or those with generous company benefits. Additionally the maximum benefit period you may consecutively claim is 12 months, although you may make multiple claims for the life of the policy, so this policy will not pay you until retirement should accident or sickness prevent you from working again. We want you to feel confident that the product you are buying is right for you, so here are some key things you need to know.

Contract workers and the self-employed have separate criteria from employees click here"
Ensure you are a permanent resident in the UK and have been working for at least 6 months prior to application but you are allowed to have 2 weeks unpaid during that time if, for example, you changed employment.
If you are working outside the UK during the normal course of your work this could affect your benefit "click here"
Public Service Workers Please check your entitlement for full and half pay while off sick. If for example you receive full pay for 6 months and half pay for the next 6 months, your insurance claim period starts at the beginning of the second 6 month period if you are still unable to return to work. To qualify for accident & sickness benefits under this policy you will need to be in receipt of statutory sick pay (often included as part of your half pay allowance whilst off sick).
There are some exclusions for claiming against accident and sickness. For example Chronic conditionsThis is a condition that occurs prior to the start date and continues indefinitely, or cannot be cured or eradicated or that recurs or requires treatment. and Pre-existing conditionThis is a physical or mental condition whether diagnosed or not, which you knew about or in our reasonable opinion should have known about, or for which you received treatment prior to the start date. .
You cannot claim for redundancy (even if only told you will be made redundant) during the first 90 days from the start date of the policy click here" to view "exclusion period". This could be waived if transferring in from a previous payment protection policy "click here"to view "transferring in"
To claim for unemployment you must be in receipt of Jobseekers Allowance from the JobCentrePlus.
To claim for accident or sickness you must be in receipt of Statutory Sick Pay or Short Term Incapacity Benefit. See "Effect on state benefits" link to the left.
If you are transferring from another payment protection policy ensure there are no penalty clauses for cancelling, wait until you receive your policy schedule from us before you do. If you choose to keep your existing payment policy remember that the total monthly benefit from all policies, and state benefit, must not exceed the net monthly income you have declared. click here"
Your premiums do not increase for the life of the policy. The premium at the time you take out your policy will remain at that price for the life of the policy, even if you have moved several age bands in the meantime. This is worth remembering if you are takin out just a loan or mortgage repayment in case you decide to increase your cover later as you may incur higher premiums if you have moved into a higher age bracket. If you wish to increase your benefit cover at a later date, and you have moved age bands, the increased benefit amount only will be charged at the new age band premium.
If you wish to increase your monthly benefit once the loan has begun please see "I" for "Increaseing your Benefit" or "C" for "Changing your benefit period or benefit cover" for further details.
To ensure that our Income Protection Policy is the most suitable payment protection policy for your needs please see our Video Guide "Differences between PPI Products" to explain.

For your peace of mind

You may cancel the policy within 30 days from receipt of your Policy Schedule and all monies will be refunded. After that you may cancel with one months notice without penalty but no payments already made will be refunded.

Help on the site:

Use the FAQs to help with any specific query
If that all fails call us on 020 8972 9557